##### How to whitelist Bulc Club in Gmail, Outlook.com and Yahoo! Mail

#### Why you are not receiving the emails?

Just like Bulc Club, email providers like Gmail, Outlook.com, and Yahoo! Mail block email to protect you from unwanted or malicious email such as phishing, scams, and spam. Naturally, Bulc Club receives email from a variety of sources and may sometimes trigger algorithms that misidentify it as spam.

If you configure your email account to unblock or whitelist Bulc Club's relay email address (relay@bulcclub.com), or add our sender email to your address book, mail will more likely be delivered. Here are three quick tutorials on how to do this in Gmail, Outlook.com and Yahoo! Mail.

#### Gmail

Sign in to your account at [Gmail.com](https://www.gmail.com/ "Gmail Login") and do the following.

**Add the address to your contacts**  
Add Bulc Club (relay@bulcclub.com) to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.

**Mark messages as ‘Not spam’**  
If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam.

1. In Gmail, navigate to the spam folder.
2. Search for emails containing the domain you wish to whitelist (bulcclub.com).
3. Select all the emails shown.
4. Click **More** and then **Not spam**.

**Create a filter for the address**  
Create a filter to tell Google to whitelist email from Bulc Club.

1. Click the cog icon in the top-right corner, and then **Settings**
2. Click on **Filters** and then **Create a new filter**
3. Enter "relay@bulcclub.com" in the From field
4. Click **Create filter** with this search
5. In the next dialog box titled **When a message arrives that matches this search** select **Never send it to spam**
6. Click the **Create filter** button

See also Google’s help on [Legitimate mail being marked as spam](https://support.google.com/mail/answer/9008?hl=en "Legitimate mail marked as spam").

#### Outlook.com

For Outlook.com, Windows Live Mail, Hotmail and MSN Mail, sign in to your account at [Outlook.com](https://www.outlook.com/ "Outlook.com Login") and do the following.

**Add the address to your contacts**  
Add Bulc Club (relay@bulcclub.com) to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.

**Add Bulc Club to your safe senders**  
1. Click the cog icon in the top-right corner and then **More mail settings**
2. Select **Safe and blocked senders** and then **Safe senders**
3. Add "bulcclub.com" to the list of **Safe senders**
4. Return to **Safe and blocked senders** and then **select Safe mailing lists**
5. Add "relay@bulcclub.com" to the list of **Safe mailing lists**

See also Outlook.com’s help on [I didn’t receive an email someone sent me](http://windows.microsoft.com/en-nz/outlook/not-receiving-email "I didn’t receive an email someone sent me").

#### Yahoo! Mail

Sign in to your account at [Yahoo! Mail](https://mail.yahoo.com/ "Yahoo! Login") and do the following.

**Add the address to your contacts**  
Add Bulc Club (relay@bulcclub.com) to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.

**Create a filter for the address**  
1. Mouse over the Settings menu icon and select **Settings**
2. Click **Filters** and then **Add**
3. Enter a **Filter Name**
4. Enter "bulcclub.com" in the **Sender** field
5. Select **Inbox** as the folder to deliver the email to
6. Click **Save** and then click **Save** again

See also Yahoo! Mail’s help on [An email was wrongly filtered as spam](https://help.yahoo.com/kb/index?page=content&id=SLN4910&actp=search&viewlocale=en_US&searchid=1393318003059&locale=en_US&y=PROD_MAIL_ML "An email was wrongly filtered as spam").

##### Article details

Category

[Frequently Asked Questions (FAQs)](/content/contact/knowledgebase.php?category=2 "Category"/index.html)

Date

11-11-2020

Views

15051

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